| AMPJet doesn't start (chime) | Check the AMPCells have been inserted the correct way. Check the AMPCells have charge in them. Remove wait 20 seconds and reinsert. |
| LAUNCHPad doesn't pair with AMPJet | Make sure AMPJet is on by checking that the battery lights are on inside the cartridge. Make sure the Flite App is disconnected from the AMPJet. Refer to page 21 of user manual for pairing procedure. |
| AMPJet wont move once locking bolt is all the way undone | Make sure AMPJet is on by checking that the battery lights are on inside the cartridge. Make sure the Flite App is disconnected from the AMPJet. Refer to page 21 of user manual for pairing procedure. |
| LAUNCHPad unpairs | Re-pair LAUNCHPad See pairing instructions (page 21 user manual) |
AMPCell charger won’t connect | Disconnect and reconnect. Contact FLITELab* Customer Support. FLITELab*.co/support |
| LAUNCHPad won’t turn on | Ensure LAUNCHPad is fully charged. See LAUNCHPad charging instructions (page 12 user manual) |
| LAUNCHPad feels loose | Check that there is an o-ring still in the board cup. If there isn't or it's damaged, replace before using otherwise you run the risk of your LAUNCHPad falling out |
| LAUNCHPad feels overly tight | The LAUNCHPad is meant to be very tight. Check that there is no sand on the o-ring or the cup. Also make sure the LAUNCHPad is clean. |
| Water in the AMPJet cartridge | Tip the water out before removing the batteries but be careful to not let the batteries drop out. Remove the batteries and thoroughly dry them before pulling them apart. Rinse the inside of the cartridge as soon as possible with half a cup of fresh water then leave it with the jet end raised to drain and dry. DO NOT USE THE CARTRIDGE UNTIL ITS COMPLETELY DRY. Wipe the AMPCells with a clean damp cloth and thoroughly dry. Reapply a small amount of Battery grease (Molykote 4) to the terminals with a cotton tip. Carefully inspect the End Cap for any sand damage and replace if damaged. Inspect the inside of the end of the cartridge for any big scratches. If there is, contact FLITELab* Customer Support. FLITELab*.co/support |
| Water in AMPCell | AMPCell has an indicator for water damage. If water has penetrated the casing, regularly check the circular water indicator on the end of your AMPCell. If the sticker has turned red, this means water has penetrated the housing. IF WATER HAS PENETRATED THE AMPCELL, PLEASE SET AMPCELL ASIDE IN A COOL DRY PLACE. DO NOT ATTEMPT TO USE, OR CHARGE, AN AMPCELL THAT HAS BEEN WATERLOGGED. CONTACT FLITELAB* IMMEDIATELY. |
| Unable to pair LAUNCHPads to multiple boards | Do not attempt to pair multiple LAUNCHPads to multiple AMPJets simultaneously. Always pair one at a time. |
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